Arriving at your destination and realizing your luggage hasn’t made it is perhaps one of the most stressful travel experiences. But staying calm and being prepared is key. Here’s what you need to know.
Report It Immediately
As soon as you realize your luggage is missing, report it to the airline’s baggage claim office. They will provide you with a Property Irregularity Report (PIR) or a file reference number. Make sure you provide detailed descriptions of your luggage and your contact information.
Ask for Compensation
Check with the airline regarding compensation for essentials you might need immediately, like toiletries or clothing. Don’t be shy to ask! Most airlines offer reimbursement for essential purchases. If you have travel insurance, check your policy to see if it covers lost luggage too.
Stay in Contact
Keep in regular contact with the airline’s baggage services. Ask how you will receive updates on your luggage status. If you don’t hear anything for a few days, check in about the progress of the search.
Be Patient
And the hardest part, be patient. Most lost luggage is recovered and returned to its owner within a few days. Airlines have sophisticated systems to track and reunite lost bags, so try to remain patient during the process.
