There is yet another reason to visit Japan (as if we needed one). Japan Airlines has been named as the best in the world in a recent study.
62 airlines were surveyed by Bounce, a luggage storage company. A number of factors were taken into account, including on-time arrivals, percentage of cancellations, meals, in-flight entertainment, comfortability, and staff service, amongst others.
The most consistent across the board was Japan Airlines which had an on-time arrival (OTA) rate of 88.36 and a cancellation rate of just 1.56%. When it came to seat comfort, staff service, meals, and entertainment, the airline scored 4 out of 5 for each.
Overall, Japan Airlines received a score of 8.28.
In second place came Singapore Airlines, which is renowned for its quality. They had the lowest cancellation rate of all with just 0.3%, and also scored 4 out of 5 in the same categories as Japan. Coupled with an OTA of 77.39%, Singapore Airlines scored 7.63.
Qatar Airways rounded out the top three. They, too, scored highly on entertainment, meals, comfort, and staff services; as well as having a cancellation rate just above Singapore at 0.33%. Their overall score came in at 7.50.
